For MSMEs ยท Built in India

Run your business
like a system.
Not on WhatsApp group.

Tasks, sales, service requests, and every customer conversation โ€” tracked, assigned, and followed up automatically. One platform. Zero chaos.

3
Operational pillars
9
Integrated modules
30+
Years MSME expertise
100+ businesses already running on GainBooks
Live platform activity
CRM Dashboard
S
G
๐Ÿ 
๐Ÿ“Š
โš™๏ธ
๐Ÿ“‹
๐Ÿ“ž
๐Ÿ—“
๐Ÿ‘ค
CRM Dashboard
Service requests at a glance
Register Manage Notes
SERVICE REQUEST KPIS
TOTAL UNATTENDED
13
โ†‘13 vs 0
NEW REGISTERED
38
โ†“21 vs 59
FOLLOW UP DUE
160
โ†‘160 vs 0
TOTAL OPEN
202
โ†‘29 vs 173
TOTAL CLOSED
9
โ†“20 vs 29
THROUGHPUT
34.4/day
โ†“3.8 vs 38.1
AVG CALL TIME
0.8d
โ†‘0.3d vs 0.5d
ON-TIME DELIVERY
68.7%
โ†“3.4% vs 72.1%
Pending Analysis
Top types & allocation
PENDING ยท Top 5 Pending Types
163
142
98
85
69
Registration New firm Missing AMC Bill GSTR1
ALLOCATION ยท Pending Requests
Ravi 25.2%
YashPal 20.8%
Rohit 17.3%
Vakul 16.8%
Raj 8.4%
Request Activity
05 May โ€“ 12 May
Requests Closed vs Progress Notes
Closed Progress Notes
TEAM TOTALS โ€” PERIOD COMPARISON
11 May
Requests closed30
Registered59
Overdue183
12 May
Requests closed10 โ†“20
Registered38 โ†“21
Overdue212 โ†‘29
Live ยท 202 open requests

Built for the way Indian businesses actually work.

Most business software is designed for large enterprises. GainBooks is built from the ground up for MSMEs โ€” affordable, easy to use, and connected to the tools your team already uses every day.

๐Ÿง 
AI-Powered Intelligence
Daily digests, call summaries, employee performance scoring, and customer segmentation โ€” generated automatically without asking anyone for a report.
๐Ÿ”—
Everything Connected
Tasks, leads, service requests, calls, and WhatsApp messages all talk to each other. One action in any module automatically updates the rest โ€” no duplicate entry, no missed handoffs.
๐Ÿ’ฌ
Works Where Your Team Works
Your team already lives on WhatsApp. GainBooks sends every task update, reminder, and alert directly there โ€” so adoption is instant, with no training required.
๐Ÿ—๏ธ
System Over People
When tasks, notes, and history are in the system โ€” not in someone's head โ€” your business keeps running when employees change. Onboarding a replacement takes hours, not months.
๐Ÿ“ฑ
Mobile-First
Full functionality on Android for your field team, sales reps, and managers โ€” not a stripped-down version, the complete platform on any device, anywhere.
๐Ÿ”’
Enterprise-Grade Security
Your data is encrypted, backed up daily, and hosted on AWS servers โ€” stays in India, stays protected, always available.

Three pillars. One communication layer.
Your complete operations platform.

GainBooks is built around the three things every MSME runs on โ€” tasks, sales, and support โ€” powered by a communication layer that automatically captures every call and WhatsApp message across all three.

Pillar 1 ยท Core โœ…
Task Management
The operational backbone. Every responsibility assigned, tracked, and documented โ€” with scheduled repeat tasks and progress notes that preserve institutional knowledge regardless of who is on the team.
Pillar 2 ยท Core ๐ŸŽฏ
Lead Management
Every enquiry from any channel enters a structured pipeline โ€” tagged, followed up via WhatsApp drip campaigns, and tracked through to closed deal. No lead dropped because someone was busy.
Pillar 3 ยท Core ๐ŸŽซ
Service Request Management
Every complaint becomes a tracked ticket with an owner, automatic reminders, WhatsApp updates, and a feedback link at closure โ€” resolved with a documented trail the whole team can see.
Powering all three โ€” your communication layer
๐Ÿ“ž
Every call, captured automatically
Inbound and outbound calls logged and linked to the right lead, ticket, or customer โ€” with no manual entry. Auto dialer for sales teams.
๐Ÿ’ฌ
Every message, in one place
WhatsApp, Instagram, and Facebook Messenger in a unified inbox โ€” with auto-replies, broadcasts, and automatic conversion into leads or service requests.
Additional capabilities
๐Ÿง  AI Daily Digest ๐Ÿ“ž AI Call Insights ๐Ÿ‘ค Performance Intelligence ๐Ÿ“ Field Staff Tracking ๐Ÿš— Trip Monitoring ๐Ÿ“Š Reports & Dashboards ๐Ÿ” Repeat Task Scheduling ๐Ÿ“ข WhatsApp Broadcasts

Backed by the platforms your customers already use.

๐Ÿ’ฌ
Meta Authorised Business Solution Provider
Official WhatsApp Business API. Fully compliant onboarding. No grey-market workarounds.
โ˜๏ธ
Hosted on AWS
Encrypted, backed up daily, stored in India. The same infrastructure used by Indian banks and enterprises.
๐Ÿ›๏ธ
30+ Years of MSME Expertise
Built by the team behind Saral ERP โ€” trusted by Indian businesses for over three decades.

Nine modules. One connected system.

Start with what you need. Every module works independently โ€” and connects automatically with the rest as your operations grow.

How the platform is structured

Three core pillars handle tasks, sales, and support. A communication layer powers all three. Intelligence and field tools sit above โ€” so you always know what's happening across your business.

Explore All Modules โ†’
Communication Layer โ€” Powers all three pillars
Field Operations
๐Ÿ“ Field Staff Management ๐Ÿ—“ Attendance & Leave Coming Soon

30+ years of Indian business.
One new platform.

GainBooks is built by the team behind Saral ERP โ€” one of India's longest-running business management software companies. Three decades inside Indian MSMEs, understanding their real workflows, real constraints, and real needs. GainBooks is what we built when the technology finally caught up with the problem.

  • Deep understanding of Tier 2 and Tier 3 city business operations
  • Built for hybrid SaaS + offline realities of Indian MSMEs
  • Designed for non-technical business owners and staff
  • Backed by a team that has seen 30 years of how businesses actually run
30+
Years in Indian business software
50,000+
Businesses on Saral ERP
100+
MSMEs on GainBooks
300+
Cities and towns served

Financial Management โ€” Complete ERP for your business.

GainBooks Financial Management
Sales, Inventory, Accounting, GST โ€” all in one platform.
A complete inventory and financial management system across Android, Windows, and Web. Manage your stock, purchases, sales, accounts, and GST compliance from a single platform โ€” simple enough for any team member to use from day one.
๐Ÿ”” Full SaaS version launching soon โ€” register your interest
Inventory Management Sales & Purchase GST Compliance Financial Reporting Android + Windows + Web
Learn More โ†’

100+ businesses across India
already running on systems.

"

The repeat tasks feature changed how we handle compliance. Monthly GST, weekly reports, daily call targets โ€” all auto-assigned. Our accounts manager went on leave and everything still ran.

R
Rajesh Mehta
Industrial equipment supplier, Kota
"

SR resolution time dropped by half. Every complaint has an owner and deadline. Before GainBooks, issues would just disappear. Now the customer gets automatic WhatsApp updates and we have full accountability.

P
Priya Agarwal
Financial services firm, Jaipur
"

When my sales manager quit I was worried we'd lose everything. With GainBooks every call note, task, and conversation was in the system. The new person was productive within two days.

S
Sundar Kapoor
Pharma distribution, Udaipur

Build a business that runs
on systems, not on people.

Book a demo today.All nine modules included from day one.